We hope that every person spending time in our office or clinic – whether a patient or family member – always feels comfortable and relaxed. We’re aware that people can be a little nervous or apprehensive of having orthodontic treatment but we make sure to always explain your orthodontic treatment to you in detail and actually prefer it if you ask lots of questions so you know exactly what’s going on! We want you to know how we plan to create the perfect smile for you and what we both need to do to make that happen.
Our Commitment to You – Straight Teeth For Life
Our orthodontists are perfectionists who will only be happy once they have achieved your perfect smile. They don’t believe in cutting corners or ‘making do’ and always keep up-to-date with the latest orthodontist techniques to ensure your treatment is carried out as efficiently and comfortably as possible. Teeth that are properly straightened and have had any bite issues corrected should give you a lifelong stunning smile and healthy, well-functioning bite.
We believe our patients deserve to be looked after and treated with kindness, gentleness, skill, knowledge, and a mutual goal of working together with you to create the absolutely best smile that you will be so proud to wear each and every day for the rest of your life.
At your orthodontic appointments you will be seen by your orthodontist and be looked after throughout your time in our clinic by one of our hygienists or dental assistants who will always be on hand to make sure you’re at ease and to answer any questions you may have.
A Positive Experience
We want you to always enjoy your time with us and feel that you’re having the best possible orthodontic experience. We take the extra steps to keep you up-to-date on your orthodontic treatment, schedule your appointments to be as convenient as we can. We aim to care for you like family, and always be available to answer any questions you may have.
We have a relaxed, welcoming reception area with large couches, a widescreen TV, daily newspapers and magazines, as well as freshly brewed coffee and tea. We also have a special ‘cave’ for our younger patients, where they can give their parents a break while they enjoy the PlayStation and Xbox 360, or play with our large selection of toys and books.
Convenient to Your Lifestyle
We are always happy to do our best at accommodating requests for early or late appointments and hope we can always end up finding a suitable time for you that mutually ties in with our doctor and staff availability.
Orthodontics is a big decision and once taken we offer flexible interest-free payment plans over the treatment period and include all non-scheduled appointments in our one-off fee. Also included in our fees is your retention treatment, which is using custom-made retainers to make sure your teeth stay exactly where we left them! We want you to always be happy with the fit of your orthodontic appliance and if you are experiencing serious discomfort then our doctors can always be reached after hours.
We have our own on-site lab so we can have the quickest possible turn around in having moulds, plates and retainers made of your teeth. Our orthodontists work closely with our lab technicians to make sure all appliances are specially handcrafted to your unique requirements.